If your company relies heavily on data and network to operate and compete, even a single minute of network downtime can severely disrupt your business operations. Of course, you can opt for onsite technical support, but it is usually very costly. Remote network services in PA from Ricoh Teknoforce will help you resolve a range of common network issues without any onsite help. You do not have to wait for hours to get the job done, as our experts will resolve the issues immediately. Our service engineers will create a safe, one-time connection to your network allowing them to evaluate connected computers or servers, and perform all repairs within a matter of minutes.
The process starts with a telephone call to our help-desk where you will get a brief consultation from a certified IT technician. This will help us determine if the problem can be fixed remotely. If it can be, then the expert will direct you to a safe website where we create an encrypted tunnel to access your network. This tunnel is proxy and firewall friendly and does not require any configuration or setting on your end. It will simply provide a one-time session and be terminated when that session ends. Next, our certified IT engineers will utilize advanced desktop sharing software to access your workstation or server over the web. With this software, our engineer receives a video signal from a remote monitor, enabling him to interact with your system as if he is actually sitting in front of it.
The actions required to solve the problem are mainly performed in the background, which means end-users can continue to work in different applications. Our remote maintenance technicians are experts in fixing a wide range of issues ranging from simple software problems to more complicated manipulation in backend configuration. Our remote network services in PA are faster and more affordable than on-site technical help, and eliminate the cost of an engineer’s traveling time. For medium or small sized businesses, remote network services in PA are more cost effective than employing permanent staff to carry out all the tasks on site.
For more details, surf through http://ricohteknoforce.com
The process starts with a telephone call to our help-desk where you will get a brief consultation from a certified IT technician. This will help us determine if the problem can be fixed remotely. If it can be, then the expert will direct you to a safe website where we create an encrypted tunnel to access your network. This tunnel is proxy and firewall friendly and does not require any configuration or setting on your end. It will simply provide a one-time session and be terminated when that session ends. Next, our certified IT engineers will utilize advanced desktop sharing software to access your workstation or server over the web. With this software, our engineer receives a video signal from a remote monitor, enabling him to interact with your system as if he is actually sitting in front of it.
The actions required to solve the problem are mainly performed in the background, which means end-users can continue to work in different applications. Our remote maintenance technicians are experts in fixing a wide range of issues ranging from simple software problems to more complicated manipulation in backend configuration. Our remote network services in PA are faster and more affordable than on-site technical help, and eliminate the cost of an engineer’s traveling time. For medium or small sized businesses, remote network services in PA are more cost effective than employing permanent staff to carry out all the tasks on site.
For more details, surf through http://ricohteknoforce.com
No comments:
Post a Comment